Operator and privacy contact

StayFast is operated by Patryk Basic.

Legal correspondence address: Luxemburgo 2, 03710, Calp; Spain .

NIF: Z3536829D.

Contact, support and personal-data rights: stayfast@brag.es.

Service details

Use accurate account and listing information. Protect your credentials and use only functions allowed for your role. Host and guest permissions do not grant access to another person's private account, messages or finances.

Before submitting a request, review the listing, dates, guest numbers and displayed price. Correct errors before sending. The resulting request and host response are recorded in the account; request-only does not represent a payment confirmation.

Restrictions for unlawful conduct, abuse, security risk or material breach are assessed proportionately, with reasons and human review as described in Support, subject to applicable law. There is no automatic certification of every host, listing or review.

Platform and booking requests

StayFast provides the platform service. Accommodation is offered and supplied by the host identified in the listing, not by the StayFast operator. During the request-only stage, submitting or accepting a request does not collect money or constitute a paid booking. The parties must separately confirm the terms of a binding stay before the guest undertakes to pay. Creating an account concerns use of the platform.

Accounts and personal data

We process the data needed for account access, listings, booking requests and related messages to perform the platform service or take steps you request before a contract, as applicable under GDPR Article 6(1)(b). Necessary legal duties and rights requests rely on Article 6(1)(c) only where an actual applicable obligation is identified. Necessary, proportionate security, claims handling and evidence of accepted terms may rely on Article 6(1)(f) after the relevant legitimate-interest assessment. Reading the privacy information is not general consent to all processing.

Marketing is not a condition of an account and is not activated by this launch. Ordinary adult registration does not require a date of birth or identity document. Technical sorting, validation and status checks do not establish a verified identity or legal licence; B3 offer admission involves a human operator. We do not claim advertising profiling or solely automated decisions with legal or similarly significant effects as an implemented service.

Reports and appeals

Report unlawful or rule-breaking content to stayfast@brag.es, identifying it and explaining your report. We assess each case, give reasons for restrictions as far as legally permitted, and provide further human review following an appeal through the same channel. We do not label all hosts, listings or reviews as verified without an actual basis.

Hosts and listings

Before an offer can be published or receive a new booking request, the host supplies a legal profile to the operator: legal name, private or professional status, legal correspondence address and the account contact. Any required business identifier must be supplied; a claim that it is not required needs a reason for review. Identity documents and bank details are not collected through this profile.

For each offer the host confirms the right to provide that accommodation and use its photographs. The operator assesses the requirements applicable to the actual property location and accommodation type under the rules currently in force, including the effect of relevant court decisions. A required registration or permit number must be supplied; a claimed exemption needs a verifiable applicable reason. Neither location in Spain, a checkbox, a manually recorded approval nor disabled payments proves a legal exemption or an automatic registry check.

The operator must approve that specific offer and the version of its legal profile before publication and new requests. A material change to the offer or legal profile requires renewed review. Review of declarations and completeness is not Stripe KYC, verification of identity documents, or a general guarantee that a host or accommodation is certified.

An admitted offer identifies the approved legal name, the host's private or professional status and a required registration number. Private profile addresses and business identifiers are not routinely displayed publicly. Additional trader contact or pre-contract information required for a binding stay must be provided before the guest becomes bound; this request-only stage does not remove that obligation.

For accommodation offered by a private non-trader, consumer-protection rules governing a contract with a trader do not apply to that guest-host contract. This does not remove rights concerning the separate service supplied by StayFast. A professional host remains responsible for the consumer information and obligations applicable to its offer. Paid promotion remains disabled and the photo licence is limited to operating and displaying the offer.

The operator's profile and offer review is not a declaration that all platform traceability, official-registration checks or reporting duties have been fulfilled. The requirements applicable to the platform depend on its actual scope and legally relevant classification. A free or request-only service is not assumed to be exempt merely because Checkout is off.

Languages and acceptance

We provide approved document versions in Spanish, English and Polish. In other interface languages, links clearly lead to the English version. Registration wording: “I accept the StayFast Terms of Use in the stated version” and, separately, “I have read the privacy information in the stated version.” Acknowledging this information is not general consent to data processing or marketing consent.

Versions and changes

The approved document identifies its version and effective date. For new accounts we retain the accepted version, language, time and user linkage. We do not attribute acceptance events to earlier users where none occurred. Changes requiring renewed acceptance will be presented separately, preserving users' rights.